Terms & Conditions

By accessing or using TEJO, you confirm that you are at least 18 years old and able to enter into a binding agreement, and that you accept these terms and our Privacy Policy.

TEJO provides AI-assisted real-estate intelligence products:

• Kimo — AI-generated property-value estimates based on the details you provide.
• TEJO Pro — a paid subscription that unlocks additional Kimo features and usage.

We may add, change, or discontinue features over time.

You are responsible for keeping your account credentials secure and for all activity under your account. Provide accurate information and keep it up to date. Notify us promptly of any unauthorised use.

Kimo valuations are AI-generated estimates produced from data and statistical models. They are NOT professional property appraisals, NOT financial, legal, or investment advice, and NOT guarantees of value or outcome.

In particular, a Kimo valuation must not be used as the primary or sole basis for any decision to buy or sell property. Real estate transactions involve significant financial commitments; you should always commission an independent professional appraisal and obtain qualified legal and financial advice before proceeding.

You should not rely on them as the sole basis for any purchase, sale, contract, or other decision. Always seek independent professional verification before acting. To the extent permitted by law, TEJO accepts no liability for decisions made in reliance on these outputs.

Some products are paid — including Kimo report packs and the TEJO Pro subscription. Prices are shown before purchase and include applicable taxes. Payment is processed by Stripe.

TEJO Pro is a recurring subscription that renews automatically for the chosen period (monthly or annual) until cancelled. You can cancel at any time; cancellation takes effect at the end of the current billing period and you retain access until then.

As a consumer in the EU you normally have a 14-day right to withdraw from a distance contract. However, our paid products are digital content and digital services delivered immediately.

When you purchase a digital product (such as a Kimo report), you are asked to expressly request immediate delivery and to acknowledge that, once delivery or performance has begun, you lose the 14-day right of withdrawal. Where you have not consented to immediate delivery, or where performance has not begun, the statutory withdrawal right continues to apply.

If something goes wrong with a purchase, contact us at tejo@tejo-ai.com and we will deal with it fairly and in line with your statutory rights.

You agree not to:

• Use TEJO for any unlawful purpose or in breach of these terms.
• Attempt to disrupt, overload, reverse-engineer, or gain unauthorised access to the service or its infrastructure.
• Scrape, copy, or resell our data or outputs at scale without our written permission.
• Use the service to harass, defame, or harm others.

The TEJO brand, website, software, models, and content are owned by us or our licensors and are protected by intellectual-property law. You receive a limited, personal, non-transferable right to use the service. Content you submit remains yours; you grant us the permissions needed to operate the service and generate your results.

To the maximum extent permitted by law, TEJO is not liable for indirect or consequential losses, loss of profit, or losses arising from reliance on Kimo estimates or model outputs. Nothing in these terms excludes liability that cannot be excluded by law, including your statutory consumer rights.

We may suspend or terminate access if you breach these terms or use the service in a way that creates risk or harm. You may stop using TEJO and delete your account at any time.

We may update these terms from time to time. The 'Last updated' date above reflects the current version. If we make material changes, we will give reasonable notice. Continuing to use TEJO after changes take effect means you accept the updated terms.

These terms are governed by the law of Portugal. Mandatory consumer-protection rules of your country of residence continue to apply. EU consumers may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

For any question about these terms, contact us at tejo@tejo-ai.com.